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We do a great job. Everyone loves our nurses, and our outcomes
are great. You may feel this way about your agency, and it may be true. But is it enough to make your agency stand out from the dozens or hundreds of agencies with which you compete?
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Department of Health and Human Services Secretary Tommy G. Thompson recently announced the three states where Medicare will conduct a demonstration project involving a new definition for homebound that would allow Medicare beneficiaries receiving home health benefits to leave their homes more frequently and for longer periods without risking the loss of those benefits.
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As the population ages and the needs of seniors change, home health managers are looking for ways to make their services more applicable to todays senior population.
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Families with aging parents and other relatives need resources to help them address problems that arise as family members take on the role of caregiver. A source of support and information is important.
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Planning is something Americans do on a regular basis. They plan their vacations. They plan for the birth of a new baby. They plan for retirement. And they even plan for death. Yet few plan for the aging process.
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What do you do when you find that more than 20% of your new admissions are for cardiac-related reasons and about 33% of your patients have cardiac disease, even if it isnt the reason for admission to home health? If you are the staff at Visiting Nurse Association of Central New York in Syracuse, you put together a special team of employees who work only with cardiac care patients and call it Heart Smart.
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Competition among home health agencies for referrals can be fierce. Agency managers are increasingly concerned about employees and independent contractors who leave agencies and take patients with them. Agencies have used a variety of strategies to prevent the loss of patients to other agencies when former employees or contractors take patients with them, including non-solicitation agreements and non-compete agreements.
